newtrent support posted this on Apr 15, 2016
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According to my battery widget/App my phone is only charging at 0.5A (500mA: USB) and not the 1A or 2A (AC).

The issue can arise from a few things, the most common being incompatibility between supplied cable and device. The cable supplied is a charge cable and general should provide the AC charge. If your device is not receiving the full AC charge from the car charger, try the OEM cable of device. If the issue still persist please contact us, we can provide you a different cable that can fix the issue.

NOTE: Certain tablets also need a special converter cable to properly function with car charger. Again if you having issue please contact us to confirm if the device is compatible and/or for a special cable to be sent to correct the issue.

Categories: NT88C - Car Charger
Tags: 88C FAQ